General, Hosting and Support
Q: How do I know the ticket price represents good value for money?
A: We believe our package represents excellent value for money. We include all fuel, 3/4* accommodation, and close support throughout, covering all the big ticket items. The exclusions we have in place are designed to ensure you have a choice, and these items are by far the most trivial of any tour, particularly in the Balkans. We don't insist you fly business class, although you can if you wish. You don't pay us for a lunch you don't want, dinner costs just a few €, and entrance to sites typically range from €1-€4 per person. Where meals, site tickets, and flights are included in tour prices, our belief is that traditional tour operators charge a premium for the privilege. We want to buck that trend and ensure you have maximum choice at minimum cost.
Q: Why are your tours different?
A: Aside from our aspiration to provide a hosted tour model unique to this sector, our tours take you to the places that others don't usually get a chance to go. It can be difficult to reach our places of interest and UNESCO sites except by car. Doing so in a Trabant provides interest, fun, and lasting memories. There are car hire options throughout the region but aside from the stress of going solo in an unfamiliar region, it would likely cost more to tour this way, be unsupported, and you'd probably miss some of the good stuff. Finally, only Classic Car Holidays offers Trabant tours. Who doesn't want the chance to say, 'we toured the Balkans in a Trabant!'?
Q: Can I change money while I'm out there?
A: Romania uses the Lei, Bulgaria the Lev and Macedonia the Denar. In all countries, ATM's and banks are numerous and accept most forms of card e.g. Visa, MasterCard. Currency exchange booths are also available although we'd always recommend banks/ATM's. Macedonian Banks prefer either Euro's or US Dollars
Q: Will I be accompanied throughout the tour?
A: Your hosts will be on hand day and night, in car and out. You will be given access to two private cellphone numbers and your hosts will never be far away; they travel on the suggested tour route throughout. That said, they are there to support, not intrude. So the level of contact you have with them will be up to you. Should you wish a more guided experience, they will be there for you. If you would prefer a more independent experience, they will be available but discreet.
Q: Do the hosts speak English?
A: The hosts will be a combined English national and local team. All hosts speak English fluently.
Q: Are you insured?
A: Yes. All the vehicles have the requisite insurance throughout the region and we have generous levels of liability insurance cover (please contact us for specifics). All legal documentation is provided with the vehicle should local authorities require presentation of such.
Q: I'm worried about breaking down. What happens if I do?
A: This is largely covered off in The Vehicles but in short, if you call us using the cellphone provided or if you are stationary for any significant period of time, we will attend. We will endeavour to rectify the problem (almost always the case) or in more serious circumstances, replace the vehicle for you. In both cases, if you are unable to continue the journey for any significant period of time, we will provide carriage to the next way-station in a support vehicle and then set you on your way again although this is not necessary in our experience to date. The Trabant is a deliciously forgiving car provided you have a stick of chewing gum, a pair of nylons and a screwdriver.
Q: Are you insured?
A: Yes, all our vehicles are insured, we have public liability insurance, and we have medical insurance in the event of an accident in the vehicle. We do however strongly
recommend all clients arrange travel insurance should you fall ill on tour. Travel insurance is generally inexpensive and provides peace of mind. Please do take the time to arrange travel insurance according to your own requirements/needs.